Privacy Policy

1. Data Protection at a Glance
General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data refers to any information by which you can be personally identified. Detailed information on data protection can be found in the Privacy Policy set out below.

Data Collection on Our Website

Who is responsible for data collection on this website?

The processing of data on this website is carried out by the website operator. The operator’s contact details can be found in the Legal Notice (Imprint) of this website.

How do we collect your data?

Some data is collected when you provide it to us directly. This may include, for example, information entered into a contact form.

Other data is collected automatically by our IT systems when you visit our website. This primarily includes technical information such as your internet browser, operating system, or the time at which the page was accessed. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Some of the collected data is used to ensure the proper functioning of the website. Other data may be used to analyse user behaviour.

What rights do you have regarding your data?

You have the right to obtain information, free of charge, at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, restriction, or deletion of your personal data. If you have any questions regarding data protection, you may contact us at any time using the address provided in the Legal Notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Analytics Tools and Third-Party Tools

When visiting our website, your browsing behaviour may be analysed statistically. This is mainly carried out using cookies and analytics programs. Such analyses are generally performed anonymously and cannot be traced back to you personally. You may object to this analysis or prevent it by not using certain tools. Detailed information can be found in this Privacy Policy.

You may object to the processing described above. Information on your right to object is provided in this Privacy Policy.

2. General Information and Mandatory Information
Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection laws and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data refers to any information that can be used to identify you personally. This Privacy Policy explains what data we collect, how we use it, and for what purpose.

Please note that data transmission over the Internet (for example, communication by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties cannot be guaranteed.

Controller

The controller responsible for data processing on this website is:

Central City Hotel Füssen GmbH
Bahnhofstraße 8 1/2
87629 Füssen

Phone: 08362/30031-0
E-Mail: info@central-city-hotel.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g. names, email addresses, or similar information).

Withdrawal of Your Consent

Many data processing operations are only possible with your explicit consent. You may withdraw your consent at any time. An informal notification by email is sufficient. The legality of any data processing carried out before the withdrawal remains unaffected.

Right to Lodge a Complaint

In the event of data protection violations, you have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority is the Data Protection Commissioner of the German federal state in which our company is located.

A list of the supervisory authorities and their contact details can be found at: www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to Data Portability

You have the right to receive any personal data that we process automatically on the basis of your consent or in fulfilment of a contract in a commonly used, machine-readable format. Where technically feasible, you may also request that this data be transferred directly to another controller.

SSL / TLS Encryption

For security reasons and to protect the transmission of confidential information, such as enquiries or bookings submitted via our website, this website uses SSL or TLS encryption.

When SSL or TLS encryption is activated, any data you transmit to us cannot be read by third parties.

Access, Restriction and Deletion

Within the framework of the applicable legal provisions, you have the right to obtain free information at any time about your stored personal data, its origin, recipients, and the purpose of its processing. You also have the right to request the correction, restriction, or deletion of your personal data. For this purpose, or if you have any further questions regarding personal data, you may contact us at any time using the contact details provided in the Legal Notice.

Objection to Promotional Emails

The use of contact details published as part of our legal notice for the purpose of sending unsolicited advertising or informational material is hereby expressly prohibited. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising material, such as spam emails.

3. Data Collection on Our Website
Cookies

Our website uses cookies in part. Cookies do not damage your device and do not contain viruses. They are used to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your device and saved by your browser.

Most of the cookies we use are known as session cookies. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser when you return to our website.

You can configure your browser to notify you whenever cookies are set, to allow cookies only in individual cases, to reject cookies in specific or all cases, and to automatically delete cookies when closing your browser. Please note that disabling cookies may limit the functionality of this website.

Cookies that are required to carry out electronic communication or to provide certain functions requested by you (such as booking or shopping cart functions) are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimised provision of its services. Any other cookies (such as those used to analyse user behaviour) are addressed separately in this Privacy Policy.

Real Cookie Banner

We use the consent management tool Real Cookie Banner to manage cookies and similar technologies (such as tracking pixels and web beacons), as well as the associated user consents. Further information on how Real Cookie Banner processes data is available at: https://devowl.io/rcb/data-processing/

The legal basis for the processing of personal data in this context is Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest lies in the management of cookies, similar technologies, and the associated user consents.

The provision of personal data is neither legally nor contractually required and is not necessary for the conclusion of a contract. You are not obliged to provide your personal data. However, if you do not provide it, we may not be able to manage your consent preferences.

Server Log Files

The hosting provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Date and time of the server request
• IP address

These data are not combined with other data sources.

The legal basis for processing these data is Art. 6 (1) lit. f GDPR, which permits the processing of data for the legitimate interests of the website operator.

Contact Form

If you submit an enquiry via our contact form, the information you provide, including your contact details, will be stored for the purpose of processing your enquiry and in the event of follow-up questions. We will not share this information without your consent.

The processing of the data entered into the contact form is carried out exclusively on the basis of your consent in accordance with Art. 6 (1) lit. a GDPR. You may withdraw your consent at any time by sending us an informal email. The lawfulness of any processing carried out before the withdrawal of your consent remains unaffected.

The data you provide via the contact form will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for which it was collected no longer applies (for example, after your enquiry has been fully processed). Mandatory statutory retention periods remain unaffected.

4. Plugins und Tools

FONT AWESOME

This website uses Font Awesome Web Fonts, provided by Fonticons, Inc., to ensure the consistent display of icons and fonts.

When you access a page, your browser loads the required web fonts into its cache to display text, fonts, and icons correctly. For this purpose, your browser establishes a connection to the servers of Fonticons, Inc. As a result, Fonticons, Inc. becomes aware that your IP address has accessed our website. The use of Font Awesome Web Fonts is based on our legitimate interest in ensuring a consistent and visually appealing presentation of our online services pursuant to Art. 6 (1) lit. f GDPR.

If your browser does not support web fonts, a standard font installed on your computer will be used instead.

Further information about Font Awesome is available at: https://fontawesome.com/help The Font Awesome Privacy Policy can be found at: https://fontawesome.com/privacy

Google Maps

This website uses the Google Maps service via an API. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the Google Maps functionality, it is necessary to process your IP address. This information is generally transmitted to and stored on Google’s servers. The operator of this website has no influence over this data transfer.

The use of Google Maps is based on our legitimate interest in presenting our online services attractively and making the locations specified on our website easy to find, in accordance with Art. 6 (1) lit. f GDPR.

Further information on how Google processes personal data is available in Google’s Privacy Policy: https://policies.google.com/privacy

Use of the DIRS21 Online Booking Tool

Our website uses the DIRS21 Online Booking Tool (“OBT”), provided by TourOnline AG, Borsigstraße 26, 73249 Wernau, Germany, to enable online bookings for accommodation and other travel services, as well as to process booking enquiries. Within the scope of the Online Booking Tool, TourOnline AG acts as the independent data controller for the processing of personal data. Detailed information regarding the processing of personal data by TourOnline AG can be found in the privacy policy for the DIRS21 Online Booking Tool. This privacy policy can be accessed directly within the booking tool or online at: https://www.dirs21.com/privacy